- Episode 11 -
When I was fresh out of real estate school and looking to find the right firm to hang my license with, one of the top priorities I had was that I wanted a brokerage that had a great training program because frankly, I knew nothing.
Sure, I bought and sold my own properties, I passed the state exam, I was an avid watcher of HGTV plus I could basically talk to anyone – so what more did I really need to know?
I chose Keyes because of that reason. They partner new agents with senior ones, and by doing so, the novel agent gets to shadow the veteran and watch “experience in action” as they accompany them to listing presentations or showing appointments. Additionally, the mentor is available to go with the recent licensee on their appointments and assist the newbies when they zone out on questions that the buyer or seller are asking that they are not familiar with answering. The “old and the new” mesh well together and become a great team during this learning process.
But what makes a great mentor?
And more importantly what are the tools that lay the ground work for the “mentee?”
I am currently mentoring 7 new agents in my office from varied backgrounds. Some have taken on real estate as a new beginning. Others left the corporate world behind to be entrepreneurs and business owners. Some chose to be REALTORS® because it was just “something that always interested them”.
Whatever the reason, they all come up against the same challenges, especially after the initial excitement of the first contract wears off they are faced with “what do I do with the contract now that I have it?”
A good mentor guides the trainee every step of the way. They help them understand the things that perhaps weren’t taught in school such as learning to explain in “layman’s terms” to their clients what the contracts really say, while stressing that they are legal documents. Think back to the first time you tried to open a lockbox as the sweat rolled down your face. Or your hands were shaking as you tried to pick up the phone and call another agent to schedule your first showing of a property.
Having someone cheer you on and tell you that you did a great job certainly helped me overcome those fears. Mentors can help the new agents figure out farming and SOI and they are always a good source for the good, the bad and the ugly about various lead generating programs and what may or may not have worked for them in the past.
A good mentor never goes away. I still bounce ideas off my mentor all these years later. The relationship that develops is strong and there is nothing more rewarding than knowing that you had a hand in the training of the agent that is now sitting across the closing table from you.
Kay Conageski is a professional Realtor® with The Keyes Company based in Plantation, Florida. Check out her RESAAS profile ›